Items where Author is "ABIDIN, LILIS ZAINAL"
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ABIDIN, LILIS ZAINAL (2016) UPAYA CUSTOMER SERVICE DALAM MENINGKATKAN PELAYANAN TERHADAP NASABAH PT. BANK RAKYAT INDONESIA KANTOR CABANG TANJUNG PERAK SURABAYA. Diploma thesis, STIE PERBANAS SURABAYA.