Mujanah, Siti and Arivani, Meta Putri (2022) The Role of Work Ability and Servant Leadership on Employee Performance in a TIKI Delivery Service Companies in Surabaya. In: The 4th International Conference on Business and Banking Innovations (ICOBBI) 2022.
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Abstract
This study aims to analyze the role of workability and Servant leadership on the employees performance of TIKI Delivery Service Companies in Surabaya. The sample used in this study were 67 respondents from 22 branches of TIKI companies in Surabaya. Sampling was done using a snowball. Data was collected through a survey with a questionnaire instrument. The data analysis techniques for hypothesis testing were the t-test, F-test, and the analysis of determination is used to determine the role of the variable X on Y. The data processing in this study uses the IBM SPSS tool. The results of the coefficient of determination test show that the role of workability and Servant leadership of employee performance was 56.80%. The results of hypothesis testing show that workability has a significant effect on employee performance, while servant leadership has no significant effect on employee performance. Thus indicates that employees in freight forwarding companies need to have workability in carrying out their duties. Keyword: Workability, Servant Leadership and Employee Performance
| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Subjects: | 600 - TECHNOLOGY > 650 - 659 MANAGEMENT & PUBLIC RELATIONS > 658 - GENERAL MANAGEMENT |
| Divisions: | ICOBBI (International Conference of Business and Banking Innovations) |
| Depositing User: | Perpustakaan Universitas Hayam Wuruk Perbanas |
| Date Deposited: | 27 Jun 2022 04:39 |
| Last Modified: | 28 Jun 2022 03:34 |
| URI: | http://eprints.perbanas.ac.id/id/eprint/9360 |
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