Yanti, Arliyarini Erlikamila (2021) Pengaruh Media Sosial Dan E-Wom Terhadap Citra Merek Serta Dampaknya Pada Intensi Pembelian Produk Usaha Kecil Dan Menengah (Ukm). Masters thesis, Universitas Hayam Wuruk Perbanas Surabaya.
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Abstract
Many people using their Social Media (Instargram) for selling or buying transactions are motivating this research. The purpose of this research is to analyse how much Media Sosial, and E-WOM influence Brand Image and how the impact toward Purchase Intention. This research using quantitative technique, data collected by questionnaire to 180 respondents who made transactions on their Social Media (Instargram) at Lampung, Surabaya, Jakarta, and Bali. Hypothesis formulated and tested using Partial Least Square (PLS) - SEM. The result of this research is showing that Media Social and E-WOM has positive and significant effect towards Brand Image, Brand Image has positive and significant effect towards Purchase Intention. KEY WORD : Brand Image, E-WOM, Purchase Intention, Social Media,
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | 600 - TECHNOLOGY > 650 - 659 MANAGEMENT & PUBLIC RELATIONS > 658 - GENERAL MANAGEMENT |
| Divisions: | Magister of Management |
| Depositing User: | Perpustakaan Universitas Hayam Wuruk Perbanas |
| Date Deposited: | 20 Feb 2023 04:09 |
| Last Modified: | 20 Feb 2023 04:09 |
| URI: | http://eprints.perbanas.ac.id/id/eprint/5662 |
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