RANCANGAN BALANCED SCORECARD SEBAGAI TOLOK UKUR PENILAIAN KINERJA PADA BADAN USAHA BERBENTUK RUMAH SAKIT (Studi Kasus Pada RSUD Syarifah Ambami Rato Ebu Bangkalan)

SASMITO, CHANDRA OKTO WIJAYA (2012) RANCANGAN BALANCED SCORECARD SEBAGAI TOLOK UKUR PENILAIAN KINERJA PADA BADAN USAHA BERBENTUK RUMAH SAKIT (Studi Kasus Pada RSUD Syarifah Ambami Rato Ebu Bangkalan). Undergraduate thesis, STIE PERBANAS SURABAYA.

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Abstract

Performance measurement is one important factor for any company or organization. This measurement is used as a basis for corporate planning in an effort to achieve the strategic objectives set the future and as a tool to assess the success of the company or organization. The balanced scorecard is method of measuring performance of the company or organization that seeks to translate the vision, mission and strategy in to four perspectives of measurement are : the financial perspective, customer perspective, internal business process perspective, learning and growth perspective. This method is designed to anticipate the competition in the era of globalization. In this era, every company requires the ability to have certain advantages in order to successfully win the competition. The design of performance measurement hospital Syarifah Ambami Rato Ebu Bangkalan is trying to translate the vision, mission and strategy into objectives, measures and targets and initiatives for the four perspectives and the framework of linkages between different perspectives. In addition to the company’s performance measurements are still using the old method, which sees only the financial aspect of it without looking at other aspects that may affect the financial ratios. From the results of the study entitled “the design of the balanced scorecard as a performance measurement assessment in the form of business entity hospital ( case studies in hospital Syarifah AmbamiI Rato Ebu Bangkalan )” and the test result obtained have been made that this method can be used as a method of measuring performance while continuing to update the perspectives that are less in accordance with current developments. Syarifah Ambami Rato Ebu Bangkalan can use the balanced scorecard as a strategic management system for managing long-term strategy. With changes in performance measurement system, it is expected the company will be able to create efficiency and effectiveness of work and also balanced with the satisfaction of all employees and customers. Keywords : Balanced Scorecard, Performance measurement.

Item Type: Thesis (Undergraduate)
Subjects: 600 - TECHNOLOGY > 657 - ACCOUNTING
600 - TECHNOLOGY > 657 - ACCOUNTING > 657.042 - FINANCIAL ACCOUNTING
600 - TECHNOLOGY > 657 - ACCOUNTING > 657.3 - FINANCIAL REPORTS
Divisions: Bachelor of Accountancy
Depositing User: Perpustakaan STIE Perbanas Surabaya
Date Deposited: 05 Jul 2018 02:54
Last Modified: 05 Jul 2018 02:54
URI: http://eprints.perbanas.ac.id/id/eprint/3266

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