Search for collections on Perbanas Institutional Repository

The Effect of Workload and Emotional Intelligence on Nurse Performance: In the Perspective of Human Relations Theory

Kusmaningtyas, Amiartuti and Erfiana, Pipit (2021) The Effect of Workload and Emotional Intelligence on Nurse Performance: In the Perspective of Human Relations Theory. In: The 3rd International Conference on Business and Banking Innovations, 6 & 7 March 2021, Surabaya.

[img]
Preview
Text
Amiartuti - The Effect of Workload and Emotional Intelligence on Nurse.pdf

Download (743kB) | Preview

Abstract

This study aims to test the research model that has been carried out by Stenhouse, R, et al. (2016) which modified with several variables relevant to the research object. This research is still feasible considering that conflicts of interest between individuals are relatively present in an organization so that if such conditions are not handled properly, it will affect individual performance. Therefore, this study will be examined using human relationship theory, wherein previous studies using psychometric theory. The research method used quantitative methods, using the entire population as a research sample of 85 respondents. Data analysis used multiple regression analysis. The results showed that workload and emotional intelligence had no effect on work stress, but it had an effect on individual performance. Suggestions are given to carry out further research by examining the further relationship that has no effect between workload and emotional intelligence on work stress. Keywords: Workload, Emotional Intelligence, Work Stress, Individual Performance.

Item Type: Conference or Workshop Item (Paper)
Subjects: 600 - TECHNOLOGY > 658 - GENERAL MANAGEMENT > 658.3 - PERSONNEL MANAGEMENT
Divisions: ICOBBI (International Conference of Business and Banking Innovations)
Depositing User: Perpustakaan Universitas Hayam Wuruk Perbanas Surabaya
Date Deposited: 11 Aug 2021 19:29
Last Modified: 11 Aug 2021 19:29
URI: http://eprints.perbanas.ac.id/id/eprint/3194

Actions (login required)

View Item View Item