PENGARUH FAKTOR PENERIMAAN DAN PENGGUNAAN TEKNOLOGI TERHADAP ADOPSI INTERNET BANKING PADA BANK MANDIRI DI KOTA SURABAYA

MY SYARAH, ERLYNDA SYAFITRI DELIA (2016) PENGARUH FAKTOR PENERIMAAN DAN PENGGUNAAN TEKNOLOGI TERHADAP ADOPSI INTERNET BANKING PADA BANK MANDIRI DI KOTA SURABAYA. Undergraduate thesis, STIE PERBANAS SURABAYA.

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Abstract

Advances in technology with the internet makes many banks use it to build an internet-based banking system that is internet banking. In Indonesia to date the adoption of the services provided by the bank related to internet banking continue to rise every year. Therefore, this study aims to find out what influences people to adopt internet banking. This study uses a Unified Theory of Acceptance and Acceptance Technology (UTAUT) to investigate the impact that causes individuals adopt internet banking technology. Through a sample of 100 respondents was collected using sampling convience, this study empirically-me conclude that the intention of the individual to mengdopsi internet banking at Bank Mandiri in Surabaya is significantly affected by the performance expectations, expectations of convenience, social influence, and the condition of the facility. By knowing the individual deciding factor in adopting Internet banking can be used to help the banks concerned to improve services to attract more users. Keywords: internet banking, UTAUT, technology adoption

Item Type: Thesis (Undergraduate)
Subjects: 300 - SOCIAL SCIENCE > 332.12 - BANKS & BANKING
Divisions: Bachelor of Management
Depositing User: Perpustakaan STIE Perbanas Surabaya
Date Deposited: 04 Sep 2017 08:28
Last Modified: 04 Sep 2017 08:28
URI: http://eprints.perbanas.ac.id/id/eprint/2160

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