FADHILLAH, MEGA (2013) PENERAPAN SERVICE EXCELLENCE UNTUK MENINGKATKAN KEPUASAN NASABAH DI BTN SYARIAH DI CABANG SURABAYA. Diploma thesis, STIE PERBANAS SURABAYA.
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Item Type: | Thesis (Diploma) |
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Subjects: | 300 - SOCIAL SCIENCE > 330 - 339 ECONOMICS > 332 - FINANCIAL ECONOMICS > 332.17 - BANKING SERVICES |
Divisions: | Finance and Banking Diploma > Practice Working Report |
Depositing User: | Perpustakaan Universitas Hayam Wuruk Perbanas |
Date Deposited: | 02 Jan 2018 05:45 |
Last Modified: | 02 Jan 2018 05:45 |
URI: | http://eprints.perbanas.ac.id/id/eprint/1888 |
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