Pengaruh Kecerdasan Emosional Dan Kepemimpinan Transformasional Terhadap Kinerja Pekerjaan Dengan Mediasi Keterikatan Kerja Pegawai Di Kecamatan Karangpilang Kota Surabaya

Sulistiana, Titik (2025) Pengaruh Kecerdasan Emosional Dan Kepemimpinan Transformasional Terhadap Kinerja Pekerjaan Dengan Mediasi Keterikatan Kerja Pegawai Di Kecamatan Karangpilang Kota Surabaya. Masters thesis, Universitas Hayam Wuruk Perbanas.

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Abstract

This study aims to analyze the influence of Emotional Intelligence (EI) and Transformational Leadership (TL) on Job Performance (JP), with Work Engagement (WE) as a mediating variable. The research object is employees in Karang Pilang District, Surabaya, using a quantitative explanatory approach through a closed-ended questionnaire survey. A sample of 100 respondents was obtained using the snowball sampling technique. EI was measured through self-awareness, self-management, social awareness, and relationship management. TL included idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration. WE consisted of vigor, dedication, and full absorption. JP was measured based on task achievement, productivity, and responsibility. Data analysis was conducted using SEM-PLS with SmartPLS. The results of this study indicate that employee performance in Karang Pilang District, Surabaya, is influenced by emotional intelligence, transformational leadership, and work engagement. However, for transformational leadership not to have a negative impact on performance, a balance between innovation and stability as well as a participatory approach is required. This study is expected to provide both theoretical and practical contributions to improving employee performance in the public sector. Keywords: Emotional Intelligence, Transformational Leadership, Job Performance, Work Engagement

Item Type:	Thesis (Masters)
Subjects:	600 - TECHNOLOGY > 650 - 659 MANAGEMENT & PUBLIC RELATIONS > 658 - GENERAL MANAGEMENT
Divisions:	Magister of Management
Depositing User:	TITIK SULISTIANA
Date Deposited:	23 Sep 2025 07:20
Last Modified:	08 Dec 2025 08:51
URI:	http://eprints.perbanas.ac.id/id/eprint/13835

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