Mirozha, Eidho (2025) Pengaruh Analisis Jabatan dan Pengalaman Pegawai Terhadap Kinerja Pegawai Dengan Mediasi Kepuasan Kerja Dan Moderasi Komitmen Organisasional di Puskesmas Kecamatan Semampir. Masters thesis, Universitas Hayam Wuruk Perbanas.
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Abstract
This study examined the effects of job analysis and employee experience on employee performance through job satisfaction mediation and organizational commitment moderation in Indonesian primary healthcare centers. A quantitative approach using Structural Equation Modeling-Partial Least Squares was employed with 170 employees from four Puskesmas in Semampir District, Surabaya. Data were collected through validated questionnaires and analyzed using SmartPLS 3.0. Results revealed that job analysis and employee experience did not directly influence employee performance. However, both variables significantly affected job satisfaction. Job satisfaction demonstrated significant positive effects on employee performance and fully mediated the relationships between job analysis and performance, as well as between employee experience and performance. Organizational commitment acted as a pure moderator, significantly strengthening the satisfaction-performance relationship. These findings highlighted job satisfaction as a critical mediator and organizational commitment as an essential moderator in healthcare workforce management, providing valuable insights for enhancing performance in primary healthcare settings. Keywords: Job Analysis, Employee Experience, Job Satisfaction , Organizational Commitment ,Employee Performance.
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | 600 - TECHNOLOGY > 650 - 659 MANAGEMENT & PUBLIC RELATIONS > 658 - GENERAL MANAGEMENT > 658.3 - PERSONNEL MANAGEMENT |
| Divisions: | Magister of Management |
| Depositing User: | EIDHO MIROZHA |
| Date Deposited: | 07 Nov 2025 01:30 |
| Last Modified: | 07 Nov 2025 01:30 |
| URI: | http://eprints.perbanas.ac.id/id/eprint/13790 |
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