Andriani, Yunita (2025) PENGARUH KOMPENSASI NONFINANSIAL TERHADAP KINERJA DENGAN MOTIVASI KERJA DAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI PADA TENAGA KESEHATAN PUSKESMAS DI SURABAYA. Masters thesis, Universitas Hayam Wuruk Perbanas.
![[img]](http://eprints.perbanas.ac.id/style/images/fileicons/text.png) |
Text
ARTIKEL ILMIAH.pdf Restricted to Registered users only Download (635kB) |
|
|
Text
COVER.pdf Restricted to Registered users only Download (3MB) |
|
|
Text
BAB I.pdf Download (127kB) | Preview |
|
|
Text
BAB II.pdf Download (416kB) | Preview |
|
|
Text
BAB III.pdf Restricted to Registered users only Download (325kB) |
|
|
Text
BAB IV.pdf Restricted to Registered users only Download (534kB) |
|
|
Text
BAB V.pdf Download (207kB) | Preview |
|
|
Text
LAMPIRAN.pdf Restricted to Registered users only Download (2MB) |
Abstract
This study aims to analyze the effect of non-financial compensation on the performance of health workers at Community Health Centers (Puskesmas), and to examine the role of motivation and job satisfaction as mediating variables. The study involved 204 health workers selected using purposive sampling techniques by applying Ferdinand's formula to determine the sample size. Primary data were collected through a questionnaire designed with a 5-point Likert scale. The sample consisted of general practitioners, dentists, nurses, and midwives working ≥ 1 year in 15 Puskesmas in Surabaya. Data were analyzed using Structural Equation Modelling (SEM) with Smart-PLS 4.0 software. The results of the analysis show that nonfinancial compensation has a significant positive effect on performance, motivation, and job satisfaction, work motivation has a significant positive effect on performance, and job satisfaction has an insignificant effect on performance. The mediation test shows that work motivation significantly mediates the effect of nonfinancial compensation on health worker performance, while job satisfaction does not mediate the effect of nonfinancial compensation on health worker performance. This finding indicates that the effect of nonfinancial compensation on performance is independent of job satisfaction and implies the importance of strategically managing nonfinancial compensation to improve health workers' performance. This study provides a practical contribution for Puskesmas management in designing non-financial policy innovations that are effective and have a direct impact on health worker performance. Keywords: Non-Financial Compensation, Health Worker Performance, Work Motivation, Job Satisfaction.
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | 600 - TECHNOLOGY > 650 - 659 MANAGEMENT & PUBLIC RELATIONS > 658 - GENERAL MANAGEMENT 600 - TECHNOLOGY > 650 - 659 MANAGEMENT & PUBLIC RELATIONS > 658 - GENERAL MANAGEMENT > 658.3 - PERSONNEL MANAGEMENT |
| Divisions: | Magister of Management |
| Depositing User: | YUNITA ANDRIANI |
| Date Deposited: | 17 Sep 2025 04:41 |
| Last Modified: | 17 Sep 2025 04:41 |
| URI: | http://eprints.perbanas.ac.id/id/eprint/13753 |
Actions (login required)
 |
View Item |