Ulfa, Gustia Anggun (2023) Implementasi Standar Operasional Prosedur (SOP) Proses Penanganan Kredit Macet Pada PT Bank Pembangunan Daerah Jawa Timur Tbk Kantor Cabang Utama Surabaya. Diploma thesis, Universitas Hayam Wuruk Perbanas Surabaya.
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Abstract
This study aims to identify the triggering factors for the emergence of bad loans or non-performing loans (NPL), as well as to analyze the way of handling bad loans at Bank Jatim Surabaya Main Branch Office. The research method used is a qualitative descriptive method, which involves the process of handling data from the results of observations and interviews in a systematic manner. Bad loans at Bank Jatim Surabaya Main Branch Office are caused by bank and debtor internal factors, such as the lack of vigilance and caution by officers in analyzing debtors. The results of the study show that the handling of bad loans is carried out through the application of credit terms which regulate part of arrears in installments with conditions determined by the Bank.
| Item Type: | Thesis (Diploma) |
|---|---|
| Subjects: | 600 - TECHNOLOGY > 650 - 659 MANAGEMENT & PUBLIC RELATIONS > 658 - GENERAL MANAGEMENT |
| Divisions: | Finance and Banking Diploma > Practice Working Report |
| Depositing User: | ANGGUN GUSTIA ULFA |
| Date Deposited: | 14 Nov 2023 07:30 |
| Last Modified: | 14 Nov 2023 07:30 |
| URI: | http://eprints.perbanas.ac.id/id/eprint/11573 |
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