SEPTAFININGRUM, ANIK (2016) SISTEM DAN PROSEDUR PEMELIHARAAN ASET TETAP DI PDAM SURYA SEMBADA KOTA SURABAYA. Diploma thesis, STIE PERBANAS SURABAYA.
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Abstract
Considering the need of clean water is urgently important, author decided to make PDAM Surya Sembada Surabaya City as her research subject. As the leading one and only government-owned water provider company in Surabaya, it has numbers of customers and divided by several distribution points. The author aims to know comprehensively about the system and procedure of the fixed assets maintenance at PDAM Surya Sembada Surabaya City which caused by the presence of customer complains. Collecting secondary and primary data to enhance the research assesment, the author believes that descriptive method is the most suitable research method for this Final Project Report. The result is that the process of the data and the procedure of the company to hadle customer complain is effective and practical. It serves the complicated authorities by it’s simple yet effective procedure. Keyword : system and procedure, PTJSR, fixed asset, customer complain
| Item Type: | Thesis (Diploma) |
|---|---|
| Subjects: | 600 - TECHNOLOGY > 650 - 659 MANAGEMENT & PUBLIC RELATIONS > 657 - ACCOUNTING > 657.3 - FINANCIAL REPORTS |
| Divisions: | Accounting Diploma > Practice Working Report |
| Depositing User: | Perpustakaan Universitas Hayam Wuruk Perbanas |
| Date Deposited: | 18 May 2017 08:47 |
| Last Modified: | 18 May 2017 08:47 |
| URI: | http://eprints.perbanas.ac.id/id/eprint/1020 |
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