Items where Author is "NURRIZAL, MUHAMMAD"
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Thesis
NURRIZAL, MUHAMMAD (2015) PENGARUH E-SERVICE QUALITY DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS DENGAN MODERASI PERSEPSI NILAI YANG DIRASAKAN PELANGGAN KERETA API DI SURABAYA. Undergraduate thesis, STIE PERBANAS SURABAYA.